FAQ Category

FAQ

  • Q How to place an order

    A It is very easy to place an order, just email us what item and qty you need, our sales will contact with you for details. That it is easy.
  • Q Is Crystal sample free?

    A Of course, common products are free, but you pay freight.
  • Q Is Crystal package good for shipment?

    A Crystal carton and pallet package are specially designed and tested, not problem for sea freight.
  • Q What kinds of shipment customers can have?

    A Customers can have their own logistic company to arrange the shipment. Crystal also offer shipment and clear custom of landing port for customers. We are in the same professional as you. Save your time, save your money.
  • Q What is the price of Crystal glass products?

    A Crystal has own production lines and a number of industry-renowned &large-scale factory partners, price will be quoted according to different terms. Crystal price are always in competitive situation.
  • Q Generally, how long can customers get the goods after placing an order?

    A It depends, if container order, usually 7-10 days; if small order, usually 3-7days; if stock is available, shipment in 1 days after receiving your payment.
  • Q Is Crystal glass products in good quality?

    A Crystal has strict product quality system, passed the ISO9001 international quality certification system.
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